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Transparency you can see.

Stars for practices and dentists. They state the features themselves, and verification is optional. No reviews.

Practice StarsProfessional Stars

For dental practices

SocrateX Practice Stars. Five stars, five steps.

A transparent way to show visibility, transparency, innovation, patient-centred service and AI-supported workflows. The practice states what applies; verification is optional.

  1. 1

    Visibility

    A complete, up-to-date profile with name, address, contact details, opening hours and areas of treatment.

    What the practice states: name, address, contact details, opening hours and treatments.

  2. 2

    Transparency

    In addition, current, representative photos of the practice rooms and the team.

    What the practice states: photos of the practice and team, with the consent of everyone in them.

  3. 3

    Innovation

    Plus modern dental technology that is actually in use, such as an operating microscope, CAD/CAM or digital X-ray.

    What the practice states: which technology is in use, optionally with make and system.

  4. 4

    Patient-centred service

    In addition, online appointment booking, written treatment plans and estimates in advance, and a complaints procedure.

    What the practice states: online booking, treatment plans and estimates in advance and a complaints procedure, preferably with a link.

  5. 5

    AI-supported workflows

    Plus AI that is actually used in the care process, for example in smile design or implant planning.

    What the practice states: which AI application the practice uses and for what. Ordinary software or a scanner alone does not count.

The levels build on each other: five stars means the requirements for one to four are met as well.

Two statuses

Always clear what has been checked.

Self-declared

“These details were provided by the practice or dentist and have not been verified by SocrateX.”

Verified

“Verified by SocrateX on [date]: [items].” This applies only to the items that were actually checked.

How the stars stay reliable.

  • Self-registrationThe practice fills in its profile and states which criteria apply.
  • Self-declared, and you can see itThe stars appear straight away, labelled ‘Self-declared’: the practice provided the details itself and SocrateX has not checked them.
  • Optionally verifiedThe practice can request verification item by item. Only what has actually been checked is marked, with the date.
  • Transparent for patientsThe status always sits right next to the stars. Never a general ‘verified’ badge when only part has been checked.
  • Report and correctIncorrect information can be reported. Misleading or demonstrably wrong details are corrected or removed under the published terms.
  • IndependentPayment, advertising or sponsorship never affect the number of stars.

What the stars are not

  • Not patient reviews or a popularity score.
  • Not a guarantee of the quality or outcome of a treatment.
  • Not for sale: payment never buys extra stars.

Our statement

“SocrateX Practice Stars show features of a dental practice in visibility, transparency, technology, service and AI-supported workflows. The practice states them itself; anything SocrateX has verified is shown with its date. The stars are not patient ratings and do not guarantee the quality or outcome of treatments.”

For dentists

SocrateX Professional Stars. Three stars, clearly labelled.

Professional Stars show patients which professional features a dentist states, and which of them have been verified.

  1. 1

    Registered and visible

    A complete profile with photo, name, practice details and BIG registration number, as stated by the dentist.

  2. 2

    Further expertise

    Plus additional training or a qualification in a focus area.

  3. 3

    Continuous development

    Plus annual CPD to the SocrateX standard, declared again every year.

How the stars are awarded

  1. 1

    The dentist signs up voluntarily and fills in the profile.

  2. 2

    The dentist states which criteria apply. The stars appear as ‘self-declared’.

  3. 3

    Optionally, the dentist requests verification of the BIG registration, training or CPD.

  4. 4

    Only checked items get a verification note with the date. The third star is declared again every year.

  5. 5

    There is a route to report and correct details.

What the stars are not

  • Not reviews, a popularity score or a judgement of treatment results.
  • Not an official specialist title: an area of focus is not a recognised specialism.
  • A dentist with one star can provide excellent care. More stars only means more information has been provided.

What does the patient see?

Name and photo, practice location, the number of stars, stated qualifications and CPD, and the status of each item: self-declared, or verified with a date.

Draft proposal. The criteria, the verification procedure and the publication terms will be set and legally reviewed before launch.